Extend and enhance the Omega platform with expert development, integrations, and automation services tailored to your needs.
What We Deliver
Custom Reports, Dashboards, and Workflows using OCR and AI
Get the exact view of your data your team actually needs. Our technical services team builds tailored reports and actionable dashboards, delivered in the formats that fit how your business operates — including workflows powered by OCR and AI to cut down on manual data entry and speed up processing.
Custom Development
When an off-the-shelf feature isn't quite the fit, our team builds custom workflows and functionality aligned to your specific requirements — extending the Omega platform to support how your lab users and collectors actually work, not the other way around.
System Integrations
Connect Omega to the systems you already run. We support RESTful APIs, HL7, XML, and JSON integrations, plus custom-built connections for client and third-party platforms — including direct instrument integration to automate data flow and eliminate manual transcription.
Process Automation
Take repetitive, error-prone tasks off your team's plate. From order import to result delivery, we automate key workflows across your operation — reducing manual data entry, cutting down on errors, and freeing your staff to focus on higher-value work.
Ongoing Support & Optimization
Our relationship doesn't end at go-live. The technical services team works closely with your staff and lab operations on an ongoing basis to refine workflows, resolve issues, and identify new opportunities for automation and efficiency as your needs evolve.